Operational Challenges and Limited Flexibility
Before deploying Mercateam, Bonduelle faced major workforce management challenges, particularly during seasonal peaks when staffing tripled with the arrival of 1,000 temporary workers across two production sites.
Complex schedules
- Managing 25 separate Excel files that required multiple full-time employees to maintain.
- Paper schedules displayed on T-card planning boards, updated daily.
- Last-minute changes driven by weather and supply fluctuations made the system inefficient.
- No cross-team visibility or historical tracking for seasonal workers.
- Manual, time-consuming performance tracking with no automation.
- 6 people worked full-time on the schedule.
- 1 person worked full-time on data analysis.
Standards, safety and quality
- Difficulty tracking employee certifications and qualifications to ensure regulatory compliance.
- Limited visibility into maximum working hours and mandatory rest periods.
- Limited ability to anticipate authorization renewals and training requirements.
Lack of flexibility and traceability
- Inability to quickly adapt to production disruptions and last-minute changes.
- Labor-intensive temporary worker management, particularly for tracking skills and authorizations.
- Difficulty maintaining compliance with labor regulations and working time directives.
These challenges severely impacted productivity, increased administrative overhead, and complicated the management of 400 workstations across two production sites.
Why Bonduelle Chose Mercateam to Optimize Production Team Management
To address these challenges, Bonduelle selected Mercateam for its ability to: Mercateam:
Automate schedule management
- Assign employees to the right jobs in just a few clicks.
- Take into account working hours, days of attendance and job constraints (hardship, absences).
Optimizing skills management
- Centralize skills and authorizations in a dynamic reference frame.
- Anticipate expiries and plan training accordingly.
- Maintain a precise history of assignments and training, even for temporary staff.
Reduce administrative tasks
- Facilitate the creation and monitoring of content for trainingwith validation by electronic signature.
- Provide immediate visibility of the data needed for decision-making.
Mercateam presented itself as an innovative tool, offering automation of complex tasks and rigorous monitoring of critical data.
How Mercateam helps Bonduelle boost productivity by digitizing its processes
To meet the organizational challenges of team management, particularly during periods of high activity, Bonduelle has transformed its processes thanks to advanced digitalization. Mercateam has enabled us to modernize schedules, optimize skills and training, and exploit real-time data for precise, efficient management.
Here's how this solution has enabled Bonduelle to gain in agility, productivity and compliance.
Complete digitization of schedules and assignments
- More than 20,000 assignments per month spread over 400 positions, with a global schedule shared between 15 managers.
- Real-time monitoring of absences, skills and training needs.
- Automated alerts to quickly reassign an operator in the event of a change.
Optimized skills management and training
- Centralization and standardization of 260 skills and authorizations, with over 7,000 assigned to employees.
- Reduced training time for seasonal workers thanks to structured onboarding and electronically validated training paths.
- Total traceability of training progress and skills enhancement.
Increased productivity thanks to immediate access to data
- Real-time reporting to identify deviations and adjust strategies.
- Precise monitoring of key indicators, such as over-staffing and training rates.
With 1,500 employees managed on the platform, Bonduelle has transformed its processes to meet seasonal challenges and ensure the long-term viability of its operations.
Automated scheduling, optimized training and access to real-time data have enabled us to increase productivity while improving the quality of our service. interim management.
Mercateam has proved to be a strategic lever, ensuring not only greater organizational flexibility, but also a lasting increase in the skills of all our teams.
