Study: The role of operators in Industry 4.0 in 2025

The benchmark study on HR and operational challenges in French industry

Between increasing automation, tensions in the job market, and digital transformation, The production operator remains at the heart of all the upheavals. that the French industry is going through.

However, very little research gives a voice to the decision-makers who face the challenges of recruitment, training, and retention of these essential talents.

This unprecedented study, conducted by Mercateam in partnership with OPEO and LHH, is based on responses from around 100 industrial decision-makers (production managers, HR managers, quality managers, continuous improvement managers, etc.) from a variety of sectors: agri-food, aeronautics, pharmaceuticals, automotive, cosmetics, and logistics.

What you will discover in this study

✅ The 3 priority challenges identified by manufacturers in 2025
✅ The real ones barriers to recruitment of operators (and why salary is not one of them)
✅ The loyalty drivers that really work in the field
✅ The impact of versatility and skills development on performance
✅ The state of the digitalization in factories and connected operators' practices
✅ The skills of tomorrow : how operators are evolving towards Industry 4.0
✅ The role of automation : threat or opportunity for employment?

A study enriched by field expertise

Throughout the study, find the analyses by our partners :

• OPEO, a leading firm in industrial excellence and Industry 4.0
• LHH, expert in HR transformation and talent development

Fill out the form to receive the study in PDF format and access the complete results, analyses, and concrete recommendations for rethinking the role of the operator in your organization.