In a fast-changing industrial world, how do managers adapt to the challenges of know-how and skills management? skills management ? The answers may well lie in today's technological revolutions. Discover the tools that are transforming operational human resources management and preparing companies for the future. Let's dive into this article to understand these essential changes.
The digital skills management tools are bringing about a significant transformation in the industrial environment. They offer the ability to track each employee's skills precisely, enabling more informed task assignment. Take the example of Mercateam which centralizes employee data and simplifies the recognition of available skills, modifying the constitution of teams according to market needs.
Industry leaders and decision-makers are adopting technology platforms to map out training paths aligned with corporate ambitions. They anticipate sectoral evolutions and ensure that staff develop the skills to match these changes. The use of technological tools thus makes it possible to integrate these projections and contribute to the company's long-term prosperity.
Automated scheduling management is an advantage when it comes to responding effectively to unforeseen events and fluctuations in demand. The aim here is to ensure optimum alignment between available skills and the tasks to be carried out, resulting in optimized use of resources. Software dedicated to this purpose, such as that from Mercateamsimplify managers' tasks and boost productivity.
The ability to react quickly to market variations is essential. Automated tools modify schedules in real time, responding to emergencies and company priorities. As a result, a production manager can immediately redirect his teams where they are most needed, ensuring flawless responsiveness without sacrificing quality or meeting deadlines.
Taking customer feedback into account is crucial for continuous improvement and identifying skills to be improved within the team. Platforms such as Mercateam include this feedback to adapt training to the precise needs of the market, ensuring that employees receive an education that perfectly matches expectations in the field.
From training tailored to customer feedback leads to products and services that truly correspond to market desires. By integrating feedback from the field into our trainingthe skills acquired are those that add value to the company and the customer, leading to customer satisfaction that is decisive for industrial success.
By offering a variety of career opportunities, companies encourage the learning of diversified skills, invaluable for meeting future challenges. Interchangeable positions and cross-functional projects encourage continuous training and maximize the use of individual skills.
The establishment of skills-sharing programs builds a stronger collective. Through exchange and mentoring sessions, knowledge is passed on and versatility is encouraged, bringing dynamism to teams and increasing overall company efficiency.
Example:
Let's illustrate this reality with the example of Shiseidoa pioneer in the cosmetics industry, which has taken advantage of Mercateam to revolutionize its operational management of skills and planning.
Shiseido, renowned for its innovative heritage since its foundation in 1872, has always placed creativity and innovation at the heart of its strategy. Faced with a doubling in volume in its packaging sector over the last two years, the company found itself confronted with significant organizational challenges, particularly in the day-to-day operational management of the schedules of its 250 employees at the Gien factory. The complexity of this task was accentuated by the use of outdated tools such asExcel for planning, hampering the agility of the structure.
The intervention of Mercateam marked a decisive turning point. By replacing multiple Excel files with an intuitive digital solution, Mercateam not only simplified day-to-day organization, but also enabled instant visualization of skills within the teams. This digitalization has led to the elimination of over 13 Excel files, resulting in a saving of four hours per week for the division managers. Optimizing workstation assignments, thanks to Mercateam's intelligent suggestions based on operators' skills and competencies, has also been a key factor in improving operational efficiency.
Even more impressive is the Mercateam's skills matrix has enabled centralized, standardized operational management of skills, with over 2,100 skills assigned to 123 employees, facilitating the enhancement and development of talent within the company. The multi-skilling rate of our teams has risen significantly, by 34%, testifying to their increased ability to adapt to different production needs.
The Shiseido case illustrates perfectly how Mercateam, in close collaboration with the teams on the ground, not only met the company's specific needs by developing tailor-made functionalities, but also offered a turnkey solution that now benefits all its customers. Shiseido's experience with Mercateam underlines the importance of digitalization in the operational management of skills and planning, enabling companies to remain competitive in an ever-changing market environment.
In conclusion, navigating the tumult of modern industry requires more than mere perseverance; it requires a perpetual reinvention of operational management methods. Emerging technologies, symbolized by avant-garde platforms such as Mercateamoffer a lifeline, transforming challenges into opportunities for growth and innovation. Managers who embrace these tools are not only taking a step towards optimizing their resources; they are paving the way for an era of industrial dynamism where flexibility, responsiveness and operational excellence become the norm, not the exception.
The examples and strategies discussed here are just the tip of the iceberg. Behind every Mercateam feature lies a promise - that of a company not only prepared to face today's challenges, but also armed to anticipate those of tomorrow. By making operational skills management a central pillar of their strategy, companies can not only ensure customer satisfaction, but also forge a culture of excellence and innovation that will resonate through the ages.
We therefore invite industrial leaders to consider these innovations not just as tools, but as fellow travelers in their quest for operational excellence. Digital transformation is not a destination, but a constant journey, punctuated by discoveries, learning and, above all, opportunities to reinvent oneself. And on this journey, Mercateam is not only a guide, but also a strategic partner in operational management, propelling companies to as yet unexplored heights of success.
