SEB Group digitalizes skills management and employee planning

"Mercateam enables us to secure versatility: managers optimize employee support and skills development. A considerable gain in agility in production teams."
SECTOR
Retail
WORKFORCE
157 employees
USE CASES
Competency matrix, Assignment planning

In a nutshell

Harmonizing skills

Creation of a common repository to standardize tracking of skills and authorizations across sites.

Schedule optimization

Automate planning, reducing the time spent on this task and eliminating manual files.

Skills enhancement

Launch training courses with real-time tracking, making it easier to anticipate needs and keep track of deadlines.

Process digitization

Complete digitization of five key processes, including skills management and training.

Agility and productivity: tomorrow's challenges for Groupe SEB

Groupe SEB, world leader in small domestic equipment present in almost 150 countries with emblematic brands such as Calor, Tefal, Seb and Moulinex, has always known how to reinvent itself. Faced with the emergence of new working methods and increasing digitalization, the company had to respond to major challenges, to improve on-site productivity and increase the versatility of employees at the Tournus and Rumilly sites:

These challenges included :

  • Employee agility and versatility new expectations called for a more fluid management of skills to adapt to needs on the ground.
  • Heavy administrative burden Manual management of schedules and skills was time-consuming and limited team efficiency.
  • Absenteeism and skills development We needed to better distribute our workforce and anticipate training needs to reduce the impact of absenteeism.
  • Standardization between sites Tournus and Rumilly sites needed a common system to standardize reference systems and processes.

As Thierry de La Tour d'Artaise, CEO of Groupe SEB, points out:

"To meet the challenges ahead in our industry, we need to anticipate and know how to adapt. In other words, be agile!"

Why Groupe SEB chose Mercateam to optimize skills planning and management

To meet these challenges, Groupe SEB turned to Mercateam. This choice was part of a strategic approach aimed at :

  • Digitizing 100 % of skills and authorizations in the field This is an essential step in centralizing data and making it accessible.
  • Automate employee scheduling Mercateam has enabled semi-automated planning on 100 % sites, considerably reducing manual effort.
  • Supporting organizational change The tool has facilitated the transition to digital, optimized processes, supporting the teams in their day-to-day work.

Guillaume Hanoteau, Group Production Manager, explains:

"The gains made by deploying Mercateam at our site are numerous. The first is the securing of the hierarchical chain in terms of versatility. The second is the use of local managers' time.

Harmonization, digitization and time savings

Since the integration of Mercateam, Groupe SEB has made significant progress on several fronts:

Process harmonization

  • Creation of a common reference framework to monitor skills and versatility on industrial sites.
  • Standardization of skills and clearance management standards between the Tournus and Rumilly sites.

Time optimization

  • 30 % reduction in time spent managing schedules.
  • Replaces 35 Excel, Word and PowerPoint files with a single, centralized solution.
  • Complete digitization of five key processes, reducing administrative tasks.

Improved skills management

  • A fully digitized skills matrix (569 skills assigned to 166 employees).
  • Better anticipation of training needs, with 13 training courses already launched and simplified follow-up thanks to integrated, traceable workflows.
  • Optimized management of jobs and skills, thanks to centralized, standardized data.

Mercateam has proved to be a strategic lever to support Groupe SEB in its digital transformation. By combining digitalization, time savings and skills enhancement, the tool enables the Group to meet its industrial challenges and be better prepared for the future.

The results

1

single platform

to centralize all manual files
100%

skills and certifications

centralized in Mercateam
30%

time saved

on planning

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