Introduction
Mastering operational skills is crucial for companies seeking to remain competitive and secure in a rapidly changing industrial environment. This article highlights the importance of distinguishing and effectively managing operational skills - vital in sectors such as healthcare, manufacturing and engineering - from non-operational skills. Faced with the limitations of traditional approaches, which struggle to adapt to technological advances and flexibility requirements, we explore the tool of skills management specialized in the industrial sector for dynamic and adaptive skills management.
Through the example of Mercateam (skills management tool), find out how to overcome these challenges with strategies and tools that foster a resilient workforce, capable of meeting changing market needs and ensuring the long-term viability of your business. safety and organizational efficiency.
The Essence of Operational Competency Management
Distinction between Operational and Non-Operational Competencies
- Operational skills, critical in sectors such as healthcare, manufacturing and engineering, require rigorous training and specific certifications.
- Non-operational skills, while important, follow a different assessment framework
The Traditional Approach and its Limitations
- The traditional approach was to link skills to job descriptions.
- This traditional method had its shortcomings, including a lack of automation and rigidity in the face of rapid change.
- The lack of flexibility is particularly problematic for recertification management.
This development underlines the importance of having a modern, adaptive skills management tool capable of responding to these different challenges.
The Evolving World: New Approaches and Challenges
The industry is now facing more complex challenges with the emergence of new technologies and the need for regularly updated operational skills. Organizations need to manage not only who is certified, but also who is qualified to perform these tasks. certifications.
The Four Key Actions for an Operational Competency Management Tool
- Clarifying Areas Requiring Operational Excellence It's essential to identify the areas of the business that require validated and certified operational skills, focusing on those that generate strategic revenue or present a significant risk.
- Assigning the right skills to the right roles Gathering and assigning a set of skills to the right roles is a process that takes time and strategic thinking.
- Developing and Validating Skills Effectively Deciding how to develop, validate and certify these skills is crucial. This may include trainingWe offer a wide range of training methods, from on-site coaching to the use of simulations and tests.
- Deploying the Solution and Planning the Future Implement the model in a platform and training the organization to use it is the final step. This includes monitoring skills gaps and workforce planning as the business grows.
Collaboration between HR and Business Managers
A collaboration he close collaboration between HR, training professionals and business leaders is fundamental to effective operational skills management. This collaboration ensures that skills strategies are aligned with overall corporate objectives and meet compliance and safety requirements.
Industry View: Field Services
In sectors such as energy or utilities, managing operational skills is critical. Technicians must demonstrate their competence in complex operational activities, and are often subject to strict regulations. Here's a video example of Customer case - Saint Gobain
Conclusion: Towards a Resilient and Flexible Workforce
Visit operational skills management is an essential pillar for companies, particularly in sectors such as healthcare, manufacturing and energy services. Good skills management is crucial not only for organizational efficiency, but also for economic stability and security. Companies therefore need to adopt innovative and collaborative strategies to develop a resilient workforce, capable of responding to changing market demands.
