Managing temporary workers in industry: a key performance lever

Salomé Furlan
Content Manager at Mercateam

Update
September 30, 2025

Reading
5 minutes

Things to remember

    • Industrial temping offers triple value: agility in the face of variations in activity, rapid access to specialized skills (maintenance, machine operation), and reduction of fixed costs without adding to the permanent payroll.
    • The major challenges require a structured approach: accelerated training and workplace safety for rapid skills upgrading, strict regulatory compliance (length of assignments, equal treatment), and retention strategies to limit high turnover.
    • Best practices are based on 4 pillars: structured onboarding with tutoring and skills matrix, administrative automation via digital tools, regular appraisals with feedback, and the creation of a centralized talent pool to reassign the best profiles.
    • Digitalization is transforming temporary worker management: real-time skills mapping, collaborative platforms for seamless communication with agencies (notably via the on-site temporary worker implant model), and automatic alert systems to guarantee legal compliance and reduce risks.

Why is temporary work essential in industry?

A lever of agility for industrial companies

Adaptability to variations in activity: temporary work enables companies to respond to market fluctuations without increasing their permanent payroll. For example, in the agri-food industry, periods of high demand and production peaks require temporary reinforcements of the workforce.

Rapid replacement: when permanent employees are absent (leave, illness, unexpected departures), temporary staff ensure uninterrupted production.

Reducing fixed costs: temporary staff can avoid having to hire on a permanent basis for one-off needs, thus reducing recruitment, training and severance costs.

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Temporary workers: a strategic skills pool

Access to qualified profiles: certain industrial professions, such as maintenance or specialized machine operation, require highly specialized skills. Temporary work offers rapid access to these experts.

Trial phase before hiring: a production site can evaluate a temporary worker's skills before offering him or her a permanent contract, thus reducing recruitment errors.

Bringing in new methods and practices: having worked in different structures, temps can share best practices and improve internal processes.

    Major challenges in managing temporary workers in industry

    Integration and training: a key challenge

    Accelerated training: temporary workers need to be up and running quickly. Short training modules, either online or on site, can help them increase their skills.

    Workplace safety: unfamiliarity with safety protocols can increase the risk of accidents. Mandatory awareness-raising sessions must be organized.

    Skills tracking: it's essential to document and centralize the skills acquired by temporary workers to optimize their assignment and development within the company.

      Administrative follow-up and regulatory compliance

      Contract management and renewal: manual contract management can generate errors. Automating administrative tasks reduces these risks.

      Compliance with the legal framework: regulations on temporary work impose strict rules (maximum length of assignments, renewals, equal treatment). Constant legal monitoring is essential.

      Coordination with temporary employment agencies: good communication between human resources management and temporary employment agencies helps avoid delays in recruitment and optimizes resource management.

        High turnover and loyalty among temps

        Limited commitment: temps can lack motivation if they don't feel involved. Recognition for their work can boost their commitment.

        Loss of skills at the end of the assignment: the non-renewal of experienced temps means that the training process has to start all over again.

        Retention strategies: offering benefits (bonuses, training) and recruitment prospects can encourage temps to stay with the company.

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          Best practices for effective temporary worker management

          Structuring onboarding and skills development

          • Create a clear induction process: a welcome booklet, a tour of the site and a presentation of the teams facilitate induction.
          • Rely on mentoring: an experienced mentor can accompany each new temporary worker to accelerate their learning curve.
          • Use a skills matrix: this helps to identify the skills held and those to be developed, thus facilitating the upgrading of temporary workers' skills.

          Optimize administrative management with digital tools

          • Automation of administrative tasks: the use of human resources management software reduces errors and improves traceability.
          • Real-time tracking of hours worked: dedicated platforms enable precise tracking of working hours.
          • Collaborative platforms: fluid communication between agencies, HR and operational managers avoids scheduling errors.

          Monitoring and evaluation of temporary workers

          • Regular assessments: structured feedback (questionnaires, audits, etc.) to identify strengths and areas for improvement.
          • Structured feedback: regular interviews with managers and temps enable us to adjust our support.
          • Creation of a talent pool: a centralized database of successful temps and their skills and abilities facilitates their future reassignment.

          Strategies for retaining the best temps

          • Valuing skills: rewards and performance bonuses can motivate temporary teams.
          • Career prospects: offering training and permanent contract opportunities improves customer loyalty.
          • Attractive working conditions: a pleasant working environment and benefits can make all the difference.

          How is digitalization transforming temporary worker management?

          Automate skills tracking and management

          • Real-time skills mapping: a digital platform to identify skills and plan the necessary training.
          • Optimized planning: workforce management software helps to anticipate temporary staffing needs and avoid periods of understaffing.
          • Tracking training and certifications: a centralized dashboard keeps track of regulatory authorizations.

          Improve communication between production site teams and temporary employment agencies

          • Centralized platforms: these enable smooth recruitment management and better alignment of needs.
          • Real-time information sharing: each stakeholder has access to up-to-date data to avoid misunderstandings.
          • Adopt the interim implant model: the interim implant model places a consultant on site to manage manpower requirements in real time, optimizing recruitment, follow-up and responsiveness.

          Ensuring compliance and reducing risk

          • Contract duration alerts: precise monitoring prevents illegal overruns.
          • Simplified document management: secure centralization of information (contracts, authorizations) for rapid access.
          • Traceability and auditing made easy: a complete history of assignments ensures better management of disputes and audits.

          Towards more efficient and strategic interim management

          Optimized temp management improves productivity, reduces administrative errors and promotes talent retention. By adopting digital tools and structured processes, manufacturers can turn temping into a sustainable strategic asset.

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          What are the main advantages of temping for an industrial company?

          Temporary work offers three major advantages: (1) operational agility to adapt to fluctuations in activity without increasing the permanent payroll, particularly during production peaks; (2) rapid access to specialized skills (maintenance, machine operation) that are difficult to recruit on a permanent basis; (3) reduction in fixed costs by avoiding recruitment costs, lengthy training and redundancy payments. Temporary work also allows for a trial phase before hiring, reducing recruitment errors by an average of 40%.

          How do you ensure the safety of temporary workers on an industrial site?

          The safety of temporary workers requires a 4-step protocol: (1) compulsory awareness sessions on site-specific risks from day one; (2) accelerated training with short modules (online or on-site) on equipment and procedures; (3) a tutoring system with an experienced mentor who accompanies the temporary worker during his or her first weeks; (4) documented tracking of clearances and certifications via a centralized digital platform. A real-time dashboard ensures that all regulatory certifications are up to date before each assignment.

          What digital tools can optimize temporary worker management?

          Three types of tools are essential: (1) HR management software that automates administrative tasks (contracts, renewals, alerts on legal durations) to reduce 60% errors; (2) collaborative platforms that centralize communication between temp agencies, HR and operational managers, with real-time information sharing; (3) skills mapping systems that identify available skills, plan the necessary training and create a pool of reassignable talent. The interim implant model, with a consultant present on site, particularly optimizes responsiveness and day-to-day monitoring.

          By Salomé Furlan
          Content Manager at Mercateam at Mercateam

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