The versatility matrix: a strategic tool to enhance the value of your teams and secure your production.

salome@merca.team

Update
December 6, 2024

Reading
7 minutes

Things to remember

  • The versatility matrix is a strategic toolnot a simple Excel spreadsheet.

  • It allows you to secure productionto develop skills and enhance team performance.

  • Digitization makes the matrix reliable, live and usable in real time.

  • Its effectiveness is based on regular updating and theemployee involvement.

  • Properly exploited, it becomes a a lever for performance, agility and commitment.

In industry, your teams and their expertise make the difference every day. Visit versatility matrix has established itself as the essential tool for managing these skills, and represents a central challenge for human resources management. However, it is often limited to a simple table. Exceland time-consuming to maintain. However, if properly exploited, it can become a real strategic lever for developing your business. industrial performance while enhancing the value of your employees. Skills management is also a key factor in supporting your organization's growth.

So how do you turn your versatility matrix into a truly effective tool? How can you turn it into an asset for your production rather than an administrative constraint? Skills management is a key issue for the industry, and the versatility matrix represents a lever for operational excellence. Also, an in-depth analysis of your skills matrix enables you to precisely identify skills gaps, gain a better understanding of talent distribution, and prepare appropriate training plans.

I. Understanding the versatility matrix in the industry

Definition and objectives

The versatility matrix is a dynamic tool that cartography in real time, the skills of your employees in relation to production needs. It answers a fundamental question: "Do we have the right skills, in the right place, at the right time?"

It has multiple objectives:

  • Clearly visualize the skills available for each position
  • Visualize multi-skilling within the team to optimize resource management
  • Identify training
  • Securing critical know-how
  • Facilitate team rotation
  • Guarantee production continuity

An in-depth analysis of your skills and versatility matrix enables you to precisely identify skills gaps, gain a better understanding of talent distribution and prepare appropriate training plans.

🎯 Request a free demo of Mercateam software

Concrete operational challenges

In the field, the versatility matrix is a response to everyday challenges:

Absence management

How can you effectively replace an expert operator on a critical line? The matrix enables you to quickly identify available skilled employees. It provides a clear picture of the employees capable of ensuring business continuity in the event of absence. By integrating the tracking of skill levels into the matrix, it becomes possible to anticipate absences based on available talent, and maintain production quality.

Upgrading skills

In a context of increasing automation, your teams need to move towards more technical tasks. The matrix helps steer this transformation. This approach is based on regular skills analysis, ensuring that each person progresses to a higher level, and that the necessary training is planned in good time.

Regulatory compliance

Quality audits (ISO 9001, etc.) require traceability of skills and authorizations. A well-maintained matrix becomes a major asset. The skills and versatility matrix provides human resources with a clear diagnosis of the certifications to be renewed and the critical skills to be secured.

Benefits for every level of the hierarchy

For management

  • Strategic vision of available skills
  • Anticipating recruitment needs
  • Effective management of GPEC
  • Securing critical processes

For production managers

  • Optimized team organization
  • Easier management of replacements
  • Simplified training management
  • Enhancing progress

For operators

  • Development opportunities
  • Visibility on career paths
  • Recognition of acquired skills
  • Fair distribution of tasks

Click here to see how Saint Gobain has boosted its versatility

II. The essential components of an effective versatility matrix

The fundamental structure

An effective matrix is built around three pillars:

The lines Your employees, individually identified
The columns The positions or skills required, each position or resource being associated with a code to facilitate identification.
Intersections Each person's level of mastery

This structure makes for quick reading and easy updating. And by adding multi-skills to the table structure, you get a more complete picture of your teams' strengths and can optimize the use of human resources.

Evaluation criteria and scoring

Evaluation must be objective and understood by all. A 4-level system is often appropriate:

Level 1 : In training / Beginner
Level 2 : Autonomous in standard operations
Level 3 : Complete mastery / Can train
Level 4 Expert / Technical advisor

Level analysis also enables us to identify high-potential employees, so that we can plan targeted training and anticipate each person's skills development.

Tracking authorizations and certifications

In addition to technical skills, your matrix must include :

  • Regulatory approvals
  • Quality certification
  • Expiration dates
  • Upcoming renewals

By linking the skills matrix to authorization tracking, it becomes easier to prioritize actions and allocate resources at the right time, thus reducing downtime.

Managing critical skills

Critical skills require special attention:

  • Identifying unique experts
  • Mandatory backup plan
  • Programmed transmission of know-how
  • Alerts in case of risk of loss of competence
  • Identification of at-risk or sensitive areas in the matrix, in order to target corrective actions on areas where skills are insufficient or vulnerable.

Visit versatility matrix is a living tool that must evolve with your organization. Its relevance depends on the quality of its updating and its appropriation by the teams. A well-designed skills and versatility matrix also facilitates the detection of rare multi-skills, making it possible to secure expertise and guarantee that several people possess the same level of competence on strategic tasks.

III. From Excel to digitalization: developing your versatility matrix

The limits of traditional tools

Manual management of versatility matrices via Excel has become a real operational hindrance. The main difficulties encountered speak for themselves:

  • Considerable time wasted by managers on administrative tasks
  • Risk of errors and unreliable data
  • No real-time view of available skills

The advantages of a digital solution

Digitization transforms the versatility matrix into a genuine strategic tool. Our customers' experience shows that benefits are immediate:

  • Dynamic dashboards for efficient management
  • Data centralized and updated in real time, accessible to all players
  • Automatic alerts for authorizations and risks of loss of skills

Change management for teams

Successful digitization relies on a holistic approach. progressive and structured. Involve your teams from the very start of the project by involving them in the construction of the tool. Visit training and personalized support are essential to ensure adoption.

Involving employees in the implementation of the skills matrix encourages buy-in, enhances their expertise and reinforces versatility within the organization.

IV. Implement a high-performance versatility matrix

Key deployment stages

Implementing an effective versatility matrix requires a methodical approach. Every part of the process needs to be structured to ensure successful deployment. Start with map your existing processes and identify your critical skills. Then launch a pilot on a test workshop before rolling out more widely. Accompanying the first users is crucial to create a ripple effect.

An initial analysis of skill levels and multi-skilling enables us to precisely target training needs and anticipate the mobilization of key people in each department.

Mistakes to avoid

Experience shows that certain mistakes can jeopardize the success of a project. Involvement operators is crucial - they need to feel actors of change, not just spectators.

Best practices for updating

Set up a clear process updates with responsibilities well defined. Designate referents for each department and establish a regular review schedule. Data quality is your best ally in maintaining team confidence in the tool.

Periodic updating of the skills matrix should include a follow-up of training carried out, the evolution of the level reached, and the identification of people who can rapidly upgrade their skills.

V. Make the most of your versatility matrix

Training management

Your matrix becomes a real skills development. It enables us to precisely identify training and measure the effectiveness of actions taken. Training courses can be customized to meet individual and collective objectives.

Anticipating risks

The visibility offered by a digital matrix anticipate skills-related risks. You can now :

  • Secure your key processes
  • Early detection of potential losses of critical skills
  • Set up succession plans for your experts

Valuing employees

The versatility matrix becomes a tool for motivation and recognition. Progress is visible and can be highlighted during individual interviews. Career paths become clearer and more attainable.

VI. Case study: feedback from UNITHER

The deployment of Mercateam has enabled a complete digitization of the skills matrix and versatility. Find out more here how they cut skills management/planning time by a factor of 4.

The versatility achieved after this project has considerably reduced the duration of operator replacements, optimized resource allocation and improved staff training.

Teams now have a clear picture of employees' skills and multi-skills, enabling them to improve agility and quality, and boost the organization's overall performance.

🎯 Request a free demo of Mercateam software

Share

What is the versatility index?

The versatility index is an indicator that measures a team's ability to cover several positions or skills. The higher the index, the more employees are able to replace each other or take on different roles, thus enhancing production agility and resilience.

What's the difference between versatility and multi-skilling?

Versatility refers to an operator's ability to work in several positions within the same trade. Multiskilling, on the other hand, refers to the mastery of complementary trades or fields (e.g. production + maintenance). Multi-skilling facilitates rotation, while multi-skilling develops team autonomy.

What is a versatility chart?

A multiskilling chart is a visual tool that lists the skills of each employee at different workstations. It enables you to quickly identify who can replace an absent colleague, identify training needs and secure production continuity.

By salome@merca.team
at Mercateam

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