Company presentation
After no less than 150 plants and renowned partners such as Sanofi, Andros or even LISI, Mercateam has managed to land its most magical partner: Le Santa Claus...
L'Santa's factorya haven of magic and joy, has had to modernize to keep up with the growing demand for toys, and to guarantee the quality of the gifts it produces.
Indeed, Santa Claus, despite his legendary fame, still managed his elves' schedules with multiple paper and Excel. Visit skills But he got old! From then on, it was impossible to find one's way around: problems flew thick and fast: injured elves, unoccupied elves, defective gifts...
While his factory to gifts was already using state-of-the-art machines: latest-generation sleds, hyper-performance machines, he understood the importance of investing in Men in the broadest sense: elves and reindeer. Her goal : managing skills on each production site, anticipate the end-of-year peak and any unforeseen events (elves absent due to indigestion of Advent chocolates) by pushing them to the limit. versatilityand equip the chief elves with assignment tools intelligent.
Background and challenges
| Context | Implementation | |
|---|---|---|
| Skills Management | Ensure that each sprite is ideally positioned, according to his or her skills, to maximize efficiency and effectiveness. quality of production | Skills mapping sprites and authorization management to control all security risks |
| Managing versatility | Efficiently managing skills of elves and goblins to ensure versatility necessary to manufacture a wide range of toys and to meet end-of-year production peaks, while taking advantage of the height of summer to ramp them up. competence | Management SCHEDULES and historical work placements, making planning more efficient and less dependent on traditional methods |
| Agile assignment planning | Quickly adapt schedule to deal with last-minute absences, ensuring continuity in toy production | Digital planning to find the most suitable elf to overcome daily pitfalls |
| Training digitalization / audit | Documenting and digitizing training for total transparency and increased efficiency, essential for the audits Santa's annual CCA (Gift Chain Analysis) to ensure toy compliance and safety | Creation of contents and management of standards and working instructions to the production station, all linked to the training ! |
Results with Mercateam
The implementation maintained tradition while embracing modernity:
- Féerie de la Gestion : Over 20 traditional to-do lists transformed into cheerful digital interfaces, reducing paperwork and increasing time for magical toy creation.
- Audit of Les Ateliers Enchantés : Elf training compliance checks are now as fast and efficient as Santa's gift delivery, thanks to digitalization.
- Manual Magic: Dozens of old grimoires replaced by enchanted tablets, making every manufacturing secret accessible with a simple touch.
- Enchanted Absenteeism Management : Unexpected absences are handled with magical efficiency, enabling rapid adaptation so that every toy is ready on time.
- Ateliers Féeriques safety : Reduced risk in high-risk production areas, ensuring a safe and happy holiday season for all elves
And to go further...
KING
100% gifts delivered on time :
Thanks to the efficiency of Mercateam's automatic scheduling, no delays were reported.
Children's satisfaction (0 tears shed) :
Thanks to the spread of standards, 100% of the lists have been respected to the letter (oh oh oh).
For once, Santa Claus is profitable:
Thanks to better management of our resources, we were able to keep to our target costs.
Conclusion
With the integration of MercateamSanta's factory has embraced a new era, harmoniously combining tradition and innovation. This transformation has not only improved efficiency and the safetybut also reinforced the Christmas spirit. By ensuring that every toy distributed is both a symbol of joy and a product of high qualityMercateam helped the plant to continue weaving the magic of Christmas in the hearts of children the world over...
Verbatims
Santa Claus
"Mercateam has brought modern efficiency to my workshop while preserving its traditional charm. Every elf now works with greater joy and efficiency. It's a precious gift for keeping the Christmas spirit alive and vibrant."
Elf HR :
"Mercateam has integrated perfectly with our other HR tools, without adding any extra work. On the contrary, it makes my job easier by providing me with crucial information straight from the field. It has become an indispensable element in the efficient and harmonious management of our team of elves".
Elf Workshop Manager
"With Mercateam, our workshop is like a modern fairy tale! Managing my team's skills has become as easy as decorating a Christmas tree. No more paperwork, no more confusion - just pure magic!"
