Customized support, the key to success

The Mercateam teams are by your side throughout the entire project deployment, helping you adapt the platform to your needs and onboard all your teams.

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Customized support, the key to success
Tailor-made support to make your project a success

A team of experts to help you manage change

Present at more than 300 sites across over 10 different sectors, we have developed solid expertise in addressing industrial challenges related to managing production teams.

Our deployment team provides tailored support and assists you in making your digitalization project a quick success.
"Mercateam's deployment process has been exemplary. The team empowered us to reevaluate our old practices and modernize them."
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Florent Bonne
Production Manager, SKF

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Set-up in 2 to 3 months

1

Audit and scoping

Audit of your production teams and definition of your priorities with Mercateam. Frame the project with your field, HR and IT teams.
Audit and scoping
2

Creation of a customized platform

Integrate your data and constraints with Mercateam to build a platform tailored to your needs.
Creation of a customized platform
3

Deployment

On-site training workshops for your teams, to help them get to grips with the tool.
Deployment
4

Long-term support and follow-up

Long-term monitoring of your usage and optimization of the tool according to your needs.
Long-term support and follow-up

We adapt the platform to your environment

As part of a collaborative approach, our teams meet with you right from the start of the project to gather all the information needed to build a customized platform.

We work with you to build and configure a tool tailored to your needs and the unique organization of each site.

We adapt the platform to your environment
We are here to support you for the long haul.

We are here to support you for the long haul.

Mercateam ensures that your digital transformation runs smoothly over time, thanks to our dedicated support team.

We guide and advise you even after the tool has been implemented, and continue to implement the solutions best suited to your needs.

Using Mercateam also means joining a community of enthusiasts who are working together to meet the new challenges facing the industry. We regularly organize events for our customers.

What manufacturers like the most about Mercateam

Mercateam enables us to guarantee the traceability of skills, essential for meeting the stringent requirements of our sector, while simplifying audits.

Dina Haggag
Digital Transformation Leader France, Collins Aerospace

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Thanks to Mercateam, we've saved half a day a week by digitizing our management skills and centralizing all our data on a single platform.

Sylvain Willem
Industrial Director, Shiseido

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Before Mercateam, we used multiple Excel files to list our employees' skills. Now, everything is centralized on a single platform.

Iris Gobier
HR Manager, Isover Saint-Gobain

Cosmetics

Finally, we have an up-to-date global skills matrix. This allows us to easily and quickly replace staff quickly, according to production needs and priorities.

Charles D'Argaignon
Planning and Production Manager, Guerlain

Our managers save, on average, a day a week on their schedules, but they also give us access to crucial data to improve performance.

Pierre Bluntz
Industrial Director, Dior

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Onboarding, job instruction, and automated training: the tool has helped us reduce our training time and follow-up efforts by four.

David Huysmans
Industrial Director, Trigano

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Mercateam's deployment has been exemplary. The team enabled us to reassess and modernize our old practices. Their professional project monitoring and indicator tracking have been crucial to successfully deploying the tool.

Florent Bonne
Production Manager, SKF

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Preserving know-how is a fundamental priority for Exxelia. We have implemented a policy focused on skill transmission through the Mercateam tool.

Laïla Bouchebaba
Human Resources Manager, Exxelia

Mercateam enables us to secure versatility: managers can optimize the support and skills development of their employees. A considerable gain in agility for production teams.

Guillaume Hanoteau
Production Manager, Groupe SEB

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On a daily basis, Mercateam enables me to ensure that we manage the skills of our teams, as well as training and authorizations, and that knowledge is properly passed on to new arrivals.

Thierry Roussel
Quality Manager, Exxelia

Take back control of your production teams' skills
and organization now.

Switch to a centralized platform to boost productivity and enjoy peace of mind every day.

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