Customized support, the key to success

Mercateam's teams are at your side throughout project deployment, enabling you to adapt the platform to your needs and bring all your teams on board.

Request a demo

Customized support, the key to success
Tailor-made support to make your project a success

A team of experts to help you manage change

Present on over 300 sites, in more than 10 different sectors, we have developed solid expertise in the problems faced by manufacturers in managing production teams.

Our deployment team offers you tailor-made support and assistance to make your digitalization project a rapid success.
"Mercateam's deployment is exemplary. The team has enabled us to question our old practices and modernize them."
img

Florent Bonne
Production Manager, SKF

laredoute

Set-up in 2 to 3 months

1

Audit and scoping

Audit of your production teams and definition of your priorities with Mercateam. Frame the project with your field, HR and IT teams.
Audit and scoping
2

Creation of a customized platform

Integrate your data and constraints with Mercateam to build a platform tailored to your needs.
Creation of a customized platform
3

Deployment

On-site training workshops for your teams, to help them get to grips with the tool.
Deployment
4

Long-term support and follow-up

Long-term monitoring of your usage and optimization of the tool according to your needs.
Long-term support and follow-up

We adapt the platform to your environment

As part of a collaborative approach, our teams meet with you right from the start of the project to gather all the information needed to build a customized platform.

We work with you to build and configure a tool tailored to your needs and the unique organization of each site.

We adapt the platform to your environment
We're here to help you in the long term

We're here to help you in the long term

Mercateam ensures that your digital transformation runs smoothly over time, thanks to our dedicated support team.

We guide and advise you even after the tool has been implemented, and continue to implement the solutions best suited to your needs.

Using Mercateam also means joining a community of enthusiasts who are working together to meet the new challenges facing the industry. We regularly organize events for our customers.

What manufacturers like best about Mercateam

Play video
Cosmetics

Thanks to Mercateam, we've saved half a day a week by digitizing our skills management and centralizing all our data on a single platform.

Sylvain Willem
Industrial Director, Shiseido

Play video
Construction

Before Mercateam, we were using numerous Excel files to list the skills of our employees. Now, everything is centralized on a single platform.

Iris Gobier
HR Manager, Isover Saint-Gobain

Cosmetics
Cosmetics

Finally, we have an up-to-date global skills matrix. This enables us to replace staff quickly and easily, according to production needs and priorities.

Charles D'Argaignon
Planning and Production Manager, Guerlain

Luxury

Managers save a day a week on their planning, while giving us access to crucial data to improve performance.

Pierre Bluntz
Industrial Director, Dior

Play video
Automotive

Onboarding, job instruction, automated training: the tool has helped us to cut our training time and follow-up by a factor of 4.

David Huysmans
Industrial Director, Trigano

Play video
Mechanical engineering

Mercateam's deployment is exemplary. The team has enabled us to question our old practices and modernize them. The monitoring of the project and indicators is highly professional, and has been essential to the success of the tool's deployment.

Florent Bonne
Production Manager, SKF

Play video
Electronics

Maintaining know-how is a fundamental issue for Exxelia. We have put in place a policy based on the transmission of skills using the Mercateam tool.

Laïla Bouchebaba
Human Resources Manager, Exxelia

Play video
Retail

Mercateam enables us to secure versatility: managers can optimize the support and skills development of their employees. A considerable gain in agility for production teams.

Guillaume Hanoteau
Production Manager, Groupe SEB

Play video
Electronics

On a daily basis, Mercateam enables me to ensure that we manage the skills of our teams, as well as training and authorizations, and that knowledge is properly passed on to new arrivals.

Thierry Roussel
Quality Manager, Exxelia

Play video
Cosmetics

We've finally got THE software that will enable us to become perfect in terms of quality and pass all our audits.

David-Emmanuel Maranzana
Quality coordinator, Shiseido

Regain control over skills now
and organization of your production teams

Switch to a centralized platform and gain in productivity and peace of mind on a daily basis.

Request a demo