{"id":8256,"date":"2025-04-07T16:08:22","date_gmt":"2025-04-07T14:08:22","guid":{"rendered":"https:\/\/merca.team\/?p=8256"},"modified":"2025-08-26T10:50:43","modified_gmt":"2025-08-26T08:50:43","slug":"training-follow-up-optimizing-skills-enhancement","status":"publish","type":"post","link":"https:\/\/merca.team\/en\/suivi-des-formations-optimiser-la-montee-en-competences\/","title":{"rendered":"Training follow-up: optimizing skills enhancement"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>In factories and production sites, training is a strategic lever that is often under-exploited. Between mandatory certifications, regulatory approvals and job-specific training, manufacturers juggle a multitude of skills that need to be kept up to date.<\/p>\n\n\n\n<p>Production and HR managers see it every day: without a reliable training tracking system (See the <a href=\"https:\/\/merca.team\/en\/training\/\" target=\"_blank\" rel=\"noreferrer noopener\">training management software<\/a>), the consequences can be manifold - operators placed on unskilled jobs, the risk of <a href=\"https:\/\/merca.team\/en\/audit\/\" target=\"_blank\" rel=\"noreferrer noopener\">audits<\/a> The performance of production sites depends directly on the ability to train, monitor and develop each employee's skills. The performance of production sites depends directly on the ability to train, monitor and develop the skills of each employee.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. The challenges of industrial training<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Regulations and audit requirements<\/h3>\n\n\n\n<p>Industrial sectors are subject to strict regulatory requirements. The pharmaceutical, agri-food, aeronautical and cosmetics industries, for example, must comply with standards such as ISO 9001, ISO 14001 and GMP (Good Manufacturing Practice).<\/p>\n\n\n\n<p>In the event of an audit, one question always comes up: can you prove that your operators are properly trained for their jobs? Without training traceability, companies run the risk of non-compliance, penalties or even loss of certification.<\/p>\n\n\n\n<p>For example, in the aeronautics industry, regulations require that training information be kept for up to 15 years for accident investigation purposes. This traceability is becoming a critical issue in guaranteeing compliance.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Loss of know-how and turnover<\/h3>\n\n\n\n<p>The departure of experienced employees is a major risk for industrial sites. According to data from the Observatoire de la M\u00e9tallurgie, by 2030 almost <a href=\"https:\/\/headhuntingfactory.com\/industrie-francaise-face-a-la-penurie-de-main-doeuvre%EF%BF%BC\/\">43%<\/a> of industrial technicians employed in 2015 will have ceased their activity. This situation is exacerbated by a turnover that reaches 33% in some sectors.<\/p>\n\n\n\n<p>Without a structured training follow-up and skills transfer system, companies risk losing valuable know-how built up over the years. <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Versatility as a response to production challenges<\/h3>\n\n\n\n<p>Faced with fluctuations in production, unforeseen absences or technological developments, multi-skilling teams becomes a competitive advantage. Good monitoring of training enables us to identify employees capable of working in different positions, and to plan the necessary skills upgrades.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Our factories have talent: LISI digitalizes its production team management with Mercateam\" src=\"https:\/\/player.vimeo.com\/video\/1034214360?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\"><em>training follow-up<\/em> <em>Lisi<\/em><\/figcaption><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. The limits of traditional methods<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">The trap of multiple Excel files<\/h3>\n\n\n\n<p>The situation is often the same in many plants: one Excel file for regulatory approvals, another for technical training, a third for tracking assessments... This multiplication of tracking tools leads to confusion and wasted time.<\/p>\n\n\n\n<p>At SEW USOCOME, prior to the digitization of their processes, no fewer than 50 separate Excel and Word files were used for skills and training management. This dispersal of information made a coherent overall view impossible. (<a href=\"https:\/\/merca.team\/en\/customer-cases\/sew-usocome-skills-mapping\/\">See the SEW Usocome case study<\/a>)<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">The difficulty of keeping data up to date<\/h3>\n\n\n\n<p>When training tracking is based on manual files, updating becomes a real challenge. Information stagnates, authorization expiry dates go unnoticed, and managers waste a considerable amount of time tracking down and checking data.<\/p>\n\n\n\n<p>At Villars Chocolat, skills were only updated once a year before the process was digitized. This insufficient frequency prevented us from having a reliable and up-to-date view of the skills available on the site. (<a href=\"https:\/\/merca.team\/en\/customer-cases\/villars-digitalizes-skills-management\/\">View Villars Chocolat results<\/a>)<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Lack of global vision and traceability<\/h3>\n\n\n\n<p>With dispersed tools, how do you quickly know which operators can replace an absent colleague? How can we identify the critical skills held by a single employee close to retirement?<\/p>\n\n\n\n<p>Furthermore, during audits, the quality manager often has to spend hours collecting evidence of training from different systems, with no guarantee of completeness.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. How to set up effective training follow-up<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Digitizing the training process<\/h3>\n\n\n\n<p>The first step is to digitize the entire training process - from the definition of needs to the evaluation of acquired skills. This transformation enables :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create standardized training paths for each position<\/li>\n\n\n\n<li>Integrate evaluation questionnaires directly into the tool<\/li>\n\n\n\n<li>Validate skills by electronic signature<\/li>\n\n\n\n<li>Automatically generate training certificates<\/li>\n<\/ul>\n\n\n\n<p>At LVMH Fragrance Brands, the digitization of training tracking has enabled us to move from an annual review of skills to a quarterly update, considerably improving data reliability. (<a href=\"https:\/\/merca.team\/en\/customer-cases\/lvmh-lfb-digitalizes-competency-matrix\/\">View LVMH Fragrance Brands results<\/a>)<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Centralize training and skills data<\/h3>\n\n\n\n<p>To solve the problem of dispersed information, it is essential to centralize skills data in a single tool. This approach offers several advantages:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A dynamic skills matrix accessible to all hierarchical levels<\/li>\n\n\n\n<li>Clear visualization of each operator's skill levels<\/li>\n\n\n\n<li>Monitoring of regulatory clearances and their expiry dates<\/li>\n\n\n\n<li>Rapid identification of critical or poorly shared skills<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Interconnect systems (HRIS, ERP, etc.)<\/h3>\n\n\n\n<p>Optimal training follow-up relies on interconnected systems. The challenge is to make HR tools interact with production systems in order to :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatically retrieve employee data from HRIS<\/li>\n\n\n\n<li>Integrate absence and presence information from GTA<\/li>\n\n\n\n<li>Connect production needs (from ERP) to available skills<\/li>\n\n\n\n<li>Enable direct access to training documents from workstations<\/li>\n<\/ul>\n\n\n\n<p>This <a href=\"https:\/\/merca.team\/en\/integrations\/\">interconnection<\/a> avoids double entries and ensures consistency of information between different departments.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Automate skill expiration alerts<\/h3>\n\n\n\n<p>Setting up automatic alerts for expiring skills and authorizations represents a considerable gain. As one HR manager at Exxelia explains, \"I no longer have to worry about keeping track of critical authorizations or skills that are due to expire, as Mercateam sends me a reminder several months in advance.\"<\/p>\n\n\n\n<p>This system makes it possible to anticipate training needs and organize retraining before skills become obsolete, thus ensuring continuity of operations in full compliance.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">4. The benefits of optimized training follow-up<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Time-saving for managers and supervisors<\/h3>\n\n\n\n<p>The first tangible benefit of optimized training follow-up is that it frees up managers' time. By automating training-related administrative tasks, managers can concentrate on higher value-added activities such as supporting teams or improving processes.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Increased versatility of teams<\/h3>\n\n\n\n<p>Structured training follow-up helps identify skills gaps and implement targeted action plans to develop versatility. This methodical approach generates impressive results:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At Lisi, the versatility rate increased from 20%<\/li>\n\n\n\n<li>Shiseido saw a 34% increase in the versatility of its teams<\/li>\n<\/ul>\n\n\n\n<p>Versatility also strengthens the company's resilience in the face of production contingencies. In the event of absence, peak activity or reorganization, having operators capable of working on different jobs is a major asset in maintaining performance.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Securing audits and compliance<\/h3>\n\n\n\n<p>In sectors subject to strict regulations, securing audits is a critical issue. A high-performance training follow-up system enables you to :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respond to listener requests in just a few clicks<\/li>\n\n\n\n<li>Demonstrate mastery of skills for each position<\/li>\n\n\n\n<li>Prove the validity of regulatory authorizations<\/li>\n\n\n\n<li>Maintain training history<\/li>\n<\/ul>\n\n\n\n<p>At Unither Pharmaceuticals, digitizing the process has enabled us to meet the requirements of pharmaceutical standards while considerably simplifying audit preparation. Managers can now quickly extract proof of training, with impeccable traceability.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Enhancing employee skills<\/h3>\n\n\n\n<p>Beyond the operational aspects, training follow-up plays a key role in enhancing human capital. By making the skills acquired and the progress made visible, the company recognizes its employees' efforts and stimulates their commitment.<\/p>\n\n\n\n<p>In concrete terms, this enhancement translates into :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Greater recognition for in-house experts<\/li>\n\n\n\n<li>Clear visualization of possible career paths<\/li>\n\n\n\n<li>A sense of professional advancement for operators<\/li>\n\n\n\n<li>Increased talent retention<\/li>\n<\/ul>\n\n\n\n<p>Mercateam has thus contributed to putting people back at the center of the plant, in line with the challenges of Industry 4.0, which requires teams to continuously upgrade their skills.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">5. Feedback: concrete results<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Examples of successful transformations<\/h3>\n\n\n\n<p>Feedback from manufacturers who have optimized their training programs bears witness to far-reaching changes in skills management:<\/p>\n\n\n\n<p><strong>SEW Usocome<\/strong> has completely rethought its operator qualification process. By digitizing its skills matrix, the company was able to make the integration and training of its employees more reliable. Over 450 paper training binders and 20 computer files were eliminated in favor of a centralized system accessible to all.<\/p>\n\n\n\n<p><strong>Valrhona<\/strong>a specialist in top-of-the-range chocolate, faced growth of 15% in a context of high staff turnover (20%). Thanks to optimized skills management, the company was able to structure its training courses to respond more rapidly to the need for versatility. Training time has been considerably reduced, enabling new employees to be integrated more effectively.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Measurable performance indicators<\/h3>\n\n\n\n<p>The benefits of optimized training follow-up are reflected in concrete performance indicators:<\/p>\n\n\n\n<p><strong>Reduce administrative costs:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduction in the number of Excel files (35 deleted at SEB, 14 at Shiseido)<\/li>\n\n\n\n<li>FTE savings on administrative tasks <\/li>\n\n\n\n<li>Reduction of paper printouts (elimination of 450 training folders at SEW Usocome)<\/li>\n<\/ul>\n\n\n\n<p><strong>Improving skills management :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increased versatility (+34% at Shiseido)<\/li>\n\n\n\n<li>Reduced training time (divided by 4 in the aeronautics industry)<\/li>\n\n\n\n<li>Frequency of skills updates (from annual to quarterly at LVMH)<\/li>\n<\/ul>\n\n\n\n<p><strong>Optimizing compliance :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduced audit preparation time (divided by 3 at Lisi)<\/li>\n\n\n\n<li>Anticipation of authorization expiries (alerts up to 3 months in advance)<\/li>\n\n\n\n<li>Complete traceability of training paths<\/li>\n<\/ul>\n\n\n\n<p>These indicators show that investing in a high-performance training tracking system generates a rapid return on investment, both financially and organizationally.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Investing in the digitization of training follow-up is not just about saving time and money. It is part of a broader approach to developing human capital, the real asset of industrial companies. By placing the operator at the heart of its skills development strategy, industry can face the challenges ahead with confidence.<\/p>","protected":false},"excerpt":{"rendered":"<p>Introduction Dans les usines et sites de production, le suivi des formations est un levier strat\u00e9gique souvent sous-exploit\u00e9. Entre les certifications obligatoires, les habilitations r\u00e9glementaires et la formation aux postes sp\u00e9cifiques, les industriels jonglent avec une multitude de comp\u00e9tences \u00e0 maintenir \u00e0 jour. Les responsables de production et RH le constatent quotidiennement : sans un [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":8276,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"Suivi des formations : optimiser la mont\u00e9e en comp\u00e9tences","_seopress_titles_desc":"Les responsables de production et RH le constatent quotidiennement : sans un syst\u00e8me fiable de suivi des formations (Voir la plateforme de Formation), les cons\u00e9quences peuvent \u00eatre multiples \u2013 des op\u00e9rateurs plac\u00e9s sur des postes sans qualification ad\u00e9quate, des audits qui virent au cauchemar, ou encore des d\u00e9parts \u00e0 la retraite emportant avec eux un savoir-faire pr\u00e9cieux.","_seopress_robots_index":"","footnotes":""},"categories":[13],"tags":[],"class_list":["post-8256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-formation"],"_links":{"self":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/posts\/8256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/comments?post=8256"}],"version-history":[{"count":2,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/posts\/8256\/revisions"}],"predecessor-version":[{"id":9443,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/posts\/8256\/revisions\/9443"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media\/8276"}],"wp:attachment":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media?parent=8256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/categories?post=8256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/tags?post=8256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}