{"id":5239,"date":"2023-04-19T09:37:42","date_gmt":"2023-04-19T07:37:42","guid":{"rendered":"https:\/\/merca.presspulp.com\/cas-clients\/richemont-maitrise-savoir-faire-industriel\/"},"modified":"2025-07-01T17:35:10","modified_gmt":"2025-07-01T15:35:10","slug":"richemont-maitrise-savoir-faire-industriel","status":"publish","type":"cas-clients","link":"https:\/\/merca.team\/en\/cas-clients\/richemont-maitrise-savoir-faire-industriel\/","title":{"rendered":"Richemont reinvents itself: productivity and know-how"},"content":{"rendered":"<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The challenges of productivity and maintaining know-how<\/h2>\n\n\n\n<p>In the highly competitive and ever-changing luxury goods sector, Richemont faced a number of challenges at its logistics center in Villars-sur-Gl\u00e2ne, Switzerland. These included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Improving productivity<\/strong> Field teams were wasting time on low-value-added administrative tasks.<\/li>\n\n\n\n<li><strong>Preserving industrial know-how<\/strong> : Faced with staff turnover and the need to maintain complex skills, the Group risked losing critical know-how.<\/li>\n<\/ul>\n\n\n\n<p>These issues highlighted the need for a solution to optimize skills management and simplify internal processes.<\/p>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why Richemont chose Mercateam to better preserve its industrial know-how<\/h2>\n\n\n\n<p>To meet these challenges, Richemont has opted for <strong>Mercateam,<\/strong>an innovative solution that meets two strategic objectives:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Increase on-site productivity<\/strong> by automating administrative tasks and facilitating team planning.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ensuring better mastery of skills<\/strong> by digitizing their follow-up and anticipating the risk of losing know-how.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>Mercateam has distinguished itself by its ability to digitize and standardize processes, while supporting the necessary organizational changes.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How Mercateam helps Richemont optimize its know-how management<\/h2>\n\n\n\n<p>Over a six-month period, Mercateam deployed its tool at the logistics center, with concrete, measurable results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Digitizing skills and training<\/strong><\/h3>\n\n\n\n<p>100 % digital management of employee skills and authorizations.<\/p>\n\n\n\n<p>Standardization of training processes for smoother skills upgrading.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Planning automation<\/strong><\/h3>\n\n\n\n<p>Reduce administrative tasks with automated planning, saving time and money. <strong>+1000 hours\/year<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Structuring information<\/strong><\/h3>\n\n\n\n<p>Centralization of data on skills and authorizations, eliminating the need for individual <strong>10 Excel files<\/strong> in two logistics sectors.<\/p>\n\n\n\n<p>Proactive notification of expiring authorizations up to three months in advance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Value analysis (ROI)<\/strong><\/h3>\n\n\n\n<p>An ROI study demonstrated tangible gains on a site with 100 employees and 4 team leaders, reinforcing the tool's justification.<\/p>\n\n\n\n<p>With Mercateam, Richemont has :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase productivity by simplifying administrative tasks.<\/li>\n\n\n\n<li>Optimized management and transmission of critical skills.<\/li>\n\n\n\n<li>Strengthened competitiveness while ensuring long-term management of industrial know-how.<\/li>\n<\/ul>\n\n\n\n<p>This partnership illustrates how digitalization, at the service of field teams, can transform challenges into opportunities.<\/p>","protected":false},"featured_media":6925,"template":"","secteur":[45],"class_list":["post-5239","cas-clients","type-cas-clients","status-publish","has-post-thumbnail","hentry","secteur-luxe"],"_links":{"self":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/cas-clients\/5239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/cas-clients"}],"about":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/types\/cas-clients"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media\/6925"}],"wp:attachment":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media?parent=5239"}],"wp:term":[{"taxonomy":"secteur","embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/secteur?post=5239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}