{"id":5232,"date":"2023-01-26T17:32:13","date_gmt":"2023-01-26T16:32:13","guid":{"rendered":"https:\/\/merca.presspulp.com\/cas-clients\/villars-digitalise-gestion-des-competences\/"},"modified":"2025-07-01T17:40:07","modified_gmt":"2025-07-01T15:40:07","slug":"villars-digitalizes-skills-management","status":"publish","type":"cas-clients","link":"https:\/\/merca.team\/en\/cas-clients\/villars-digitalise-gestion-des-competences\/","title":{"rendered":"Villars digitalizes skills management"},"content":{"rendered":"<h2 class=\"wp-block-heading has-black-color has-text-color\">When growth reveals organizational limits<\/h2>\n\n\n\n<p>Villars, a Swiss master chocolatier since 1901, is facing growing challenges in managing the skills of its teams. With a growth rate of 15 % and a staff turnover rate of 20 %, the company has to meet an increased need for versatility to keep pace with its growing production volume.<\/p>\n\n\n\n<p>However, before the integration of Mercateam, Villars faced several problems:<\/p>\n\n\n\n<p><strong>Lack of structured training follow-up<\/strong> The training courses were not standardized, were mostly oral and lacked a formal evaluation process (such as MCQs). This led to inconsistencies between assessors.<\/p>\n\n\n\n<p><strong>Inefficient manual management<\/strong> Competency and authorization management relied mainly on Excel files and paper documents, making it difficult to keep precise track of employee know-how.<\/p>\n\n\n\n<p><strong>Reluctance to digitize<\/strong> With few fixed computers on the site and a culture that is not very digitalized, some employees were worried about change and the transition to a digital tool.<\/p>\n\n\n\n<p><strong>Communication problems<\/strong> the exchanges between human resources and trainers were limited, making it difficult to plan training courses for new arrivals.<\/p>\n\n\n\n<p><strong>Lack of visibility<\/strong> This made it difficult to keep track of training milestones, trace past evaluations and ensure that deadlines were met.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why Villars chose Mercateam to digitalize its know-how management<\/h2>\n\n\n\n<p>Faced with these challenges, Villars chose Mercateam to completely digitalize the management of skills and authorizations. This choice was motivated by several factors:<\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li><strong>Simplification and centralization<\/strong> Mercateam replaces Excel files and paper documents with a single platform, accessible to all stakeholders.<\/li>\n\n\n\n<li><strong>Automation of versatility matrices<\/strong> the tool helps to control and preserve know-how by anticipating the departure of key skills (turnover).<\/li>\n\n\n\n<li><strong>Training follow-up<\/strong> Mercateam: with formal assessments via MCQs and alerts to meet deadlines, Mercateam provides greater visibility and structure to training processes.<\/li>\n\n\n\n<li><strong>Adaptation to field requirements<\/strong> The tool is specifically designed to meet the needs of Villars' key sectors, such as molding, packaging, folding and over-packaging.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How Mercateam helps Villars simplify and centralize its processes<\/h2>\n\n\n\n<p>The adoption of Mercateam has enabled Villars to transform its skills management and gain in efficiency:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Complete digitalization<\/strong> :<\/h3>\n\n\n\n<p>In just three months, Villars was able to digitize 100 % of its skills and authorizations, with automated updates of certification expiry dates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Improved monitoring<\/strong> :<\/h3>\n\n\n\n<p>Employees have a common reference for skills and authorizations. Alerts enable expiry dates to be anticipated up to three months in advance, avoiding the risk of critical skills gaps.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Streamlining information<\/strong> :<\/h3>\n\n\n\n<p>By centralizing data, we were able to eliminate three Excel files in two logistics sectors, and produce precise KPIs by site, team and sector.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Structuring training courses<\/strong> :<\/h3>\n\n\n\n<p>Training courses are now standardized, with MCQs and uniform assessment criteria. The calendar and alerts make it easier to organize the various stages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Efficiency in the field<\/strong> :<\/h3>\n\n\n\n<p>Employees can access their skills and authorizations in real time, making the organization more autonomous and versatile.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>Mercateam has played a decisive role in Villars' evolution towards more agile, high-performance management adapted to the challenges of the agri-food sector.<\/p>","protected":false},"featured_media":6929,"template":"","secteur":[24],"class_list":["post-5232","cas-clients","type-cas-clients","status-publish","has-post-thumbnail","hentry","secteur-agroalimentaire"],"_links":{"self":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/cas-clients\/5232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/cas-clients"}],"about":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/types\/cas-clients"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media\/6929"}],"wp:attachment":[{"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/media?parent=5232"}],"wp:term":[{"taxonomy":"secteur","embeddable":true,"href":"https:\/\/merca.team\/en\/wp-json\/wp\/v2\/secteur?post=5232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}