Colart Group

Challenge

Colart is the world leader in art materials. Owner of numerous renowned brands such as Lefranc Bourgeois, which has been sharing its heritage and know-how with the world since 1720.

Colart has a factory in Le Mans from which 15,000 references and 4 million litres per year leave. It is the world’s leading factory for fine art products.

To keep up with its order books and continue to innovate to satisfy its customers’ demands, the group must constantly monitor all the skills spread across its factories. Operators are therefore constantly being trained to keep the distribution of knowledge up to date and to ensure that expertise is passed on at all times.

The problem when training launches and follow-up are not automated, is the organisation required to avoid any problems of delay and communication between the field and support. Unfortunately, the tools frequently used, such as Excel, Word or paper, are a source of errors and lack practicality.

The tool allows me to organise my training plan easily with the production manager and integrate it into the planning.

PamelaHR

Solutions

The adoption of Mercateam by the Colart Group has solved all the problems associated with training monitoring and assessment audits. The tool allows the workshop managers to identify in seconds the critical skills, i.e. those shared by few operators, and therefore the positions associated with these skills.

It is then possible to launch a training course in 3 clicks to meet the different skill needs.

Mercateam offers the possibility of creating its own training audits. The group can thus evaluate its operators on their taught skills. The implementation of these audits involves the rapid construction of 100% customisable questionnaires on the tool. A few clicks are all it takes to create your own questionnaire adapted to each job and reusable over and over again.

This new method of course offers greater convenience and practicality in the field, with the possibility of accessing these forms via any connected device (smartphone, tablet, computer).

Production being the priority, it is possible to pause an assessment at the time of a peak load, and resume its course later. The progress of the assessment is displayed on the tool’s dashboard, indicating which elements are on track and which are overdue. In short, Mercateam provides a true training workflow.

Until now, training follow-up and reports were made on complicated files or even on paper, documents that did not always reach the HR department.

Today, Colart centralises this entire process via Mercateam and can guarantee that it is always up to date and aware of the operational training courses within the company.

Results

80
productivity on a line by choosing
50
of its most versatile staff during crisis

Colart manages its worshop’s audits four times faster and digitises all these skills monitoring activities.