The Colart Group is the world leader in art materials. Owner of many renowned brands such as Lefranc Bourgeois, which since 1720 has been sharing its heritage and know-how with the whole world.
Colart has a factory in the city of Le Mans from which 15,000 references and 4 million liters per year are shipped. It is the world's leading factory for fine art products.
To keep up with its order books and continue to innovate to satisfy its customers' demands, the group must constantly monitor all the skills spread across its factories. Operators are therefore constantly being trained to keep the distribution of knowledge up to date and to ensure the transmission of expertise at all times.
The problem when training launches and follow-ups are not automated is the organization required to avoid delays and communication problems between the field and support. Unfortunately, the frequently used tools such as Excel, Word or paper are a source of errors and lack practicality.
The tool allows me to organise my training plan easily with the production manager and integrate it into the planning
Pamel, Human Resources Manager
The Colart Group's adoption of Mercateam has solved all of the problems associated with tracking training and evaluation audits. The tool allows field managers to identify critical skills in secondsThe tool allows field managers to identify critical skills, i.e. those shared by a small number of operators, and the positions associated with those skills in a matter of seconds.
It is then possible to launch a training course in 3 clicks to meet the various needs of competence.
Mercateam offers the possibility to create your own training audits. The group can thus evaluate its operators on their taught skills. The implementation of these audits requires thethe rapid construction of 100% customizable questionnaires on the tool. A few clicks are enough to create your own questionnaire adapted to each profession and reusable ad infinitum.
This new method of course offers greater convenience and practicality in the field, with the possibility of accessing these forms via any connected device (smartphone, tablet, computer).
As production is the priority, it is possible to pause an assessment at the time of a peak in workload and resume it later. The progress of the assessment is displayed on the tool's dashboard, indicating which elements are on track and which are behind. In short, Mercateam provides a true training workflow.
Training follow-up and reports used to be made on complicated files or even on paper, documents which did not always reach the HR department.
Today, Colart centralizes this entire process via Mercateam and ensures that it is always up to date and aware of the operational training within it.
Colart gains 80% productivity gains on a line by selecting 50% of its most versatile staffduring the health crisis Colart divides by 4 the time needed to manage field audits and digitises all its skills monitoring. |